Returns & Refund Policy

You have 30 days from the date you receive your order to request a return. Please ensure your return request is submitted within this timeframe to be eligible for a refund or exchange.

To be eligible for a return, items must meet the following conditions:

• Items must be unused and unworn
• Items must be in their original condition with all tags attached
• Items must be in original packaging
• Proof of purchase or receipt must be provided

To initiate a return, please follow these steps:

1. Contact our customer support team with your order number and reason for return
2. Wait for return authorization and instructions from our team
3. Pack the item securely in its original packaging
4. Ship the item to the address provided in your return instructions
5. Keep your tracking number for reference

Once we receive your returned item, our team will inspect it to ensure it meets our return conditions. After approval:

• Refunds will be processed to your original payment method
• Please allow 5-10 business days for the refund to appear in your account
• You will receive an email confirmation once your refund has been processed

Certain items are not eligible for return:

• Items marked as final sale
• Worn, used, or damaged items
• Items without original tags or packaging
• Custom or personalized items

If you have questions about whether your item is returnable, please contact our support team.

We are happy to exchange items for a different size or product. To request an exchange:

1. Contact our customer support team with your order details
2. Specify the item you would like to exchange and your preferred replacement
3. Follow the return process outlined above
4. Once we receive and approve your return, we will ship your replacement item

Please note that exchanges are subject to product availability.

If you receive a damaged or incorrect item, please contact us immediately. We will:

• Arrange for a replacement or full refund at no additional cost
• Provide a prepaid return label for the damaged or incorrect item
• Process your claim as quickly as possible

Please include photos of the damaged item or packaging when contacting us to help expedite the process.

If you have any questions about our return and refund policy, or need assistance with a return, please don't hesitate to reach out to our customer support team.